What to Do When Someone Dies in Dunedin
Losing someone close can feel overwhelming. At Hope and Sons, we’re here to help — calmly, warmly, and with practical guidance every step of the way. Our team of funeral directors in Dunedin and across Otago are available 24 hours a day, 7 days a week. You are not alone, and you can call us anytime, day or night.
Immediate Help Step by Step
When someone dies, knowing what to do first can make things easier. Every situation is different, but here are the essential steps:
What to do first
- Call Hope and Sons on 03 455 5074 when you’re ready — we’re available 24/7.
- Contact a doctor to confirm the death (if at home).
- If at home, we can help you contact a doctor to confirm the death.
- If in hospital, hospice, or a care facility, staff will guide you, we will liaise with them and keep you informed.
- If the Coroner is involved, we’ll liaise with them and keep you informed.
This is the beginning of arranging a funeral — and we will gently guide you through the process step by step.
Taking Time Before You Call
There is no need to rush. Many families find comfort in spending time with their loved one before contacting a funeral director. When you are ready, our team will be there to help with the next steps.
Arranging a Funeral in Dunedin
Arranging a funeral is not something you have to do alone. Hope and Sons provide complete funeral services, from simple cremations to fully personalised services. We’ll explain your options, answer your questions, and support you in making decisions that feel right for your family.
Cremation in Dunedin
If cremation is chosen, we’ll guide you through the process and explain the options — from a simple cremation to a service followed by cremation.
Families can choose to hold a gathering or memorial afterwards, ensuring a farewell that reflects their loved one's life.
If you need immediate help, please call us
Hope and Sons are here for families in Dunedin, Mosgiel and across Otago — any time of day or night.
Explore More Services
Funeral Services
From music and flowers to catering and transport, we'll help shape every detail of the day.
Caskets, Urns & Keepsakes
Choose from a wide range of caskets, urns, and keepsakes designed with care.
Catering & Refreshments
From our Kennedy Lounge to offsite venues, we offer catering to bring people together.
Multimedia Services
Our multimedia services helps share memories and stories with friends and family, whether in person or via livestream.
Hearse & Vehicles
From a modern hearse to vintage and unique options, we’ll help you choose a fitting final journey.
Cremation Services
We offer clear cremation options – from simple, dignified cremations to personalised services with full ceremony.
Pre-plan a Funeral
Planning your funeral is just being proactive and ensuring everything is in place for when the time does come.
Eco-friendly Funerals
We provide options that use natural materials, create less waste, or simplify the service.
Immediate Help
Our team of funeral directors in Dunedin and across Otago are available 24 hours a day, 7 days a week.